General conditions of sale
These general terms and conditions of sale (GTC) apply to all orders placed on the site (hereinafter "the Site"), operated by EMRYX, an e-commerce store specializing in the sale of high-end electric toothbrushes.
By confirming their order, the customer acknowledges having read these general terms and conditions of sale and accepts them without reservation.
Trade name: EMRYX
Legal status: Self-employed
Headquarters: United Kingdom
Contact email: contact@emryx.co
The products offered for sale are those described on the site. EMRYX takes the greatest care in the presentation and description of these products to best satisfy the consumer's information. However, errors or omissions may exist, which the customer acknowledges and accepts.
Product photographs are not contractual.
Prices are indicated in euros (€), all taxes included (TTC), excluding delivery costs.
EMRYX reserves the right to change its prices at any time. Products are invoiced based on the prices in effect at the time of the order.
The customer places an order directly on the website www.emryx.co.
Any order implies acceptance of the prices and descriptions of the products available for sale.
A confirmation email is sent after payment validation.
EMRYX reserves the right to refuse any order from a customer with whom there is a prior dispute.
Payment is due immediately upon ordering.
The accepted payment methods are:
Bank card (Visa, Mastercard, American Express)
Apple Pay / Google Pay
PayPal
Payment is secured via recognized SSL encryption systems.
EMRYX ships to France, the European Union, North America, and select other regions. Check availability on the order page.
Orders are shipped within 24 to 72 business hours.
Delivery times generally vary between 4 and 10 working days depending on the destination.
In accordance with current legislation, the customer has 30 days from receipt of the product to exercise their right of withdrawal.
Return conditions:
The product must be unused, undamaged, in its original packaging.
Return costs are the responsibility of the customer, unless there is an error on our part.
Reimbursement will be made within a maximum of 30 days after receipt and inspection of the returned product.
9. Warranty
Our products are guaranteed for 1 month against any manufacturing defect.
Excluded from the warranty:
Normal wear and tear
Improper use or maintenance
Damage caused by water or shock
EMRYX cannot be held responsible for damages resulting from improper use of the purchased product.
EMRYX's liability is in any event limited to the amount of the order.
All elements of the site www.emryx.co are and remain the exclusive intellectual property of EMRYX.
Any reproduction, exploitation, or use is strictly prohibited without prior authorization.
EMRYX collects and processes your personal data in accordance with the GDPR.
Your data is never sold to third parties.
These T&Cs are subject to French law.
In the event of a dispute, an amicable solution will be sought before any legal action.
Failing this, the competent court will be that of the customer's place of residence or the company's headquarters.